SERVICES
Managed IT Support Designed for SME's
As an SME ourselves, we understand the challenges of running a business—managing IT and tech issues is the last thing you need. That’s why we’ve tailored our IT support services specifically for SMEs, offering flexible and reliable solutions that let you focus on what matters most: growing your business.
Whether you're a solo entrepreneur or a multi-user organisation, we can customise our support plans to fit your unique needs and adjust them quickly as your business evolves. Our team is dedicated to providing proactive, responsive support, ensuring your technology runs smoothly without disruptions that could affect your operations or productivity. Let us take care of your IT challenges, so you can move your business forward with confidence.
Think of us as your very own internal IT team.
We will take responsibility and care of all your IT & technology by providing a complete support package that includes key feature such as:
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Inclusive remote & on-site support
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We support all technology from Windows to Mac
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Round the clock infrastructure monitoring 365 days a year
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Managed anti-virus & backups
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Proactive ransomware protection
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Automated patch and update management
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Simple to use self-services portal to create and manage tickets
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Licencing & asset management
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
Fixed Monthly Price
For a fixed monthly price, all your staff and IT infrastructure are fully supported and covered under our Service Level Agreement (SLA).
Flexible Pricing
We offer a simple and flexible pricing structure, tailored to meet your specific needs and requirements.
No Hidden Fees
We believe in complete transparency with our pricing. There are no hidden fees in our IT managed support, so you’ll never face any unexpected costs. You only pay for what you actually need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We continuously monitor your entire IT infrastructure for any issues, whether they’re minor or critical.
ALERT
If an issue is detected, our monitoring tools will automatically create a support ticket in our helpdesk portal.
RESOLVE
Using a mix of automated scripts and remote support, our team will quickly resolve any issues that arise.